OtterBox Employee Reviews for Customer Service Representative
Browse OtterBox Reviews by Job Title →Customer Service Representatives at OtterBox give their company a 3.1 out of 5.0, while the average rating for OtterBox is 3.2, making them 3% less happy than every other employee at OtterBox and 20% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
What do you like about working at OtterBox?
"Not a whole lot, broken systems and management that are robots. Nothing gets improved even though it's a chicken with their heads cut off organization."
Do you have any tips for others interviewing with this company?
"Don't do it, dead end job even for experienced people. Company depends entirely on cell phone sales and doesn't have a back-up plan. Unless a short term job I don't see much longevity here. Radically high turnover and dissatisfaction rate amongst employees."
What don't you like about working at OtterBox?
"Broken systems, poor management from top to bottom, major lack of experience and know-how. Company is run by children it seems."
What suggestions do you have for management?
"This is pointless, but drives the point that I would need to put an improvement here on a random website instead of internally to be heard."
What do you like about working at OtterBox?
"The atmosphere is amazing.they just care for us so much"
Do you have any tips for others interviewing with this company?
"Be honest, open and real. Core values are key here."
What don't you like about working at OtterBox?
"It is so busy. We are growing so fast and there are always new people"
What suggestions do you have for management?
"Focus more on getting results, not just making it a great place to work"
Average Customer Service Representative Ratings in the Past 3 Years
| Year | Salary |
|---|---|
| 2011 | $4 |
| 2013 | $1 |
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