On average, employees in Wilkes Barre, PA at Optimo Information Technology give their company a 1.5 rating out of 5.0 based on 1, whereas overall Average Rating of Optimo Information Technology is 1.9 out of 5.0 based on 2 Optimo Information Technology Review Ratings. The happiest Optimo Information Technology employees in Wilkes Barre, PA are Anonymous Employees submitting an average rating of 1.9.
"Consultants or employees spend weeks or months developing major features, enhancements, interfaces to other products or data sources (e.g.: advertisement campaigns) only to back them out completely when they don't integrate with the existing architecture, and USPS having paid for all of this development. Enhancements and their processes are shorted or made to appear to require more time than is needed. Important infrastructure deficiencies are ignored. Emphasis is on appearance and not on open communication, accuracy, or what the customer needs. Timesheets and time recording is estimated weekly, not daily, often with no direction or awareness from management. The customer's newer "Informed Delivery" mail notification project is one worked as a sub-contractor, technical management K. Merges."
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