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Nestlé Waters Employee Reviews for Customer Service Representative

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Customer Service Representatives at Nestlé Waters give their company a 3.1 out of 5.0, while the average rating for Nestlé Waters is 3.9, making them 23% less happy than every other employee at Nestlé Waters and 20% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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3.1
Average Rating
(based on 4 Customer Service Representative Review Ratings)
Customer Service Representative
in Raynham, MA

What do you like about working at Nestlé Waters?

"Family like atmosphere leadership knew everyone and very friendly courteus"

Do you have any tips for others interviewing with this company?

"Make sure to always nid smile and repeat yes m'am"

What don't you like about working at Nestlé Waters?

"Having to be a robot how to greet customers having to account for each unscheduled second off the phone"

What suggestions do you have for management?

"Make sure to meet with all employees on my team reach out more and make sure all company updates were properly communicated"

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Customer Service Representative
in Norton, MA

"Taking customer service calls from botteled water customers"

What do you like about working at Nestlé Waters?

"Worked with some great people and met lots of meaningful friends. Learned a lot about what it means to give great customer service."

Do you have any tips for others interviewing with this company?

"Highlight your customer service skills and how you love to work with people,"

What don't you like about working at Nestlé Waters?

"Not very challanging and repeditive. Work didnt require much investigation which I enjoy."

What suggestions do you have for management?

"Get more involved with front line employees. Much can be learned by their experiences."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5

Average Customer Service Representative Ratings in the Past 2 Years

Year Salary
2011 $3
2012 $2
Customer Service Representative
in Norton, MA

"Took calls from bottled water customers with delivery or billing questions"

What do you like about working at Nestlé Waters?

"Worked with some great people and made lots of good friends including my wife."

Do you have any tips for others interviewing with this company?

"Highlight your customer service strenghts. That is the foundation of the job."

What don't you like about working at Nestlé Waters?

"Not much of a challange. Took calls all day for same types of things."

What suggestions do you have for management?

"Get more involved with employees. Never met management who didnt visit the center"

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Customer Service Representative
Person You Work For 4.8 / 5 People You Work With 4.5 / 5 Work Setting 3.4 / 5
Support You Get 4.3 / 5 Rewards You Receive 3.2 / 5 Growth Opportunities 3.3 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Average Nestlé Waters Attributes by Customer Service Representative

Company Culture
2.5
Growth Opportunities
2.6
People You Work With
4.1
Person You Work For
3.2
Rewards You Receive
2.8
Support You Get
3.1
Way You Work
3.5
Work Setting
3.4
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