Navy Federal Credit Union Employee Job Reviews in the United States

"I worked for NFCU for almost 10 months & regretted it every day. Unrealistic daily production goals, toxic work environment, one goal for all authority levels. As an underwriter with 3 or 4 authorities vs underwriter with one authority only has the same goal. The daily goal is 8 files in 8 hours a day, regardless of if it's 1st or 2nd, or 3rd review. Underwriters are working off the clock during holidays, weekends & vacation, to meet goals. Extremely stressful and unhealthy goals and hard to achieve without compromising quality. Suggested to set goal based on authority & review level but no response or assistance or strategy provided to achieve goal. I will not recommend my family & friends to work as an underwriter for NFCU."

"great company with great pay and benefits"

"I’ve worked for Navy Federal for 91/2 years. When I was hired I started as a closer, then to the processor and the to loan officer and processor roll. The company is a good company to work for just looking to better myself and advancement."

"I worked as a mortgage processor for Navy federal credit union from 2019 to 2021. Overall great company to work for, good benefit, and good organization culture. They care about their employees welfare and opinion"

"Great company to work and learn, I have learned a lot but I'm looking for new opportunities to Grow"

"I've worked for Navy Federal for over 22 years and believe in the mission and who they serve. Providing financial services to the men and women who serve this country and the families that support them is an honor and privilege."

"Decent pay, great benefits. Room for growth."

"Navy Federal is a great company to work for. There are a few cons but over all, the company is great. If you can get a job in their headquarters, the opportunities are endless. The branch life, the pay is good but the hours are not so great!"

"Wasted 4 1/2 years to still be on the phones getting cussed out every day of my work life. There is no work life balance, I started getting panic attacks from the high call volume everyday, the rude members yelling at me and it was taking a toll on my mental health. I applied for other positions within the company and couldn’t even get an interview but was told my resume was perfect. I had to resign and look for a less stressful job that I can genuinely move up in and use my skills."

"Overall a great place to work with the benefits package. I am just at the point where I am seeking more remote work."

"Great company to work for !"

"Very good environment to work for"

"Great work life balance, and strong military culture. Solid job security, but not the most innovative company."

"I have for Navy Federal Credit Union for 4 years now , and although I have learned a lot from this company I also feel that I am not progressing to my max potential. I have been doing the same position with no opportunity for growth."

"I have enjoyed working with a team that is very collaborative and helpful, always support and share ideas. Great work environment"