Navy Federal Credit Union Employee Reviews for Anonymous Employee

"I worked for NFCU for almost 10 months & regretted it every day. Unrealistic daily production goals, toxic work environment, one goal for all authority levels. As an underwriter with 3 or 4 authorities vs underwriter with one authority only has the same goal. The daily goal is 8 files in 8 hours a day, regardless of if it's 1st or 2nd, or 3rd review. Underwriters are working off the clock during holidays, weekends & vacation, to meet goals. Extremely stressful and unhealthy goals and hard to achieve without compromising quality. Suggested to set goal based on authority & review level but no response or assistance or strategy provided to achieve goal. I will not recommend my family & friends to work as an underwriter for NFCU."

"great company with great pay and benefits"

"I’ve worked for Navy Federal for 91/2 years. When I was hired I started as a closer, then to the processor and the to loan officer and processor roll. The company is a good company to work for just looking to better myself and advancement."

"Great company to work and learn, I have learned a lot but I'm looking for new opportunities to Grow"

"Decent pay, great benefits. Room for growth."

"Navy Federal is a great company to work for. There are a few cons but over all, the company is great. If you can get a job in their headquarters, the opportunities are endless. The branch life, the pay is good but the hours are not so great!"

"Wasted 4 1/2 years to still be on the phones getting cussed out every day of my work life. There is no work life balance, I started getting panic attacks from the high call volume everyday, the rude members yelling at me and it was taking a toll on my mental health. I applied for other positions within the company and couldn’t even get an interview but was told my resume was perfect. I had to resign and look for a less stressful job that I can genuinely move up in and use my skills."

"Overall a great place to work with the benefits package. I am just at the point where I am seeking more remote work."

"Great work life balance, and strong military culture. Solid job security, but not the most innovative company."

"I have for Navy Federal Credit Union for 4 years now , and although I have learned a lot from this company I also feel that I am not progressing to my max potential. I have been doing the same position with no opportunity for growth."