Monitoring Representatives give their job an average rating of 1.8 out of 5.0. The Monitoring Representatives happiest with their jobs are employed by Criticom Monitoring Services with an average rating of 2.0.
Submit a ReviewWhat do you like about working at Criticom Monitoring Services?
"It's an easy job, but company politics and management make the job unbearable."
Do you have any tips for others interviewing with this company?
"It's good money, but not worth the pain or suffering."
What don't you like about working at Criticom Monitoring Services?
"The problem is the way they mandate for other call centers, and all the weigh is the burden of one call center. Conflicting policies and training issues, and under staffing."
What suggestions do you have for management?
"I would start by restructuring the chain of command, how employees are trained, and the way staffing was planned. I would make sure any redundant policies are terminated and the call centers all follow the same protocols."
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