Service Delivery Managers at Milestone Technologies give their company a 3.1 out of 5.0, while the average rating for Milestone Technologies is 3.5, making them 12% less happy than every other employee at Milestone Technologies and 20% less happy than every other Service Delivery Manager on CareerBliss - the happiest Service Delivery Managers work for Computer Sciences Corp.
What do you like about working at Milestone Technologies?
"If you are allowed, there is a lot of opportunity at Milestone to work on special projects. As someone that has been in the Managed Service organization here for a while, a select few get this benefit."
Do you have any tips for others interviewing with this company?
"If you work here, realize that you can't make a difference. You might do good work, but the CEO will take the word of his inner-circle first and not hold them accountable. Plan to be here 1-2 years and then move on."
What don't you like about working at Milestone Technologies?
"The heads of the largest MS accounts are not qualified for their roles and always putting the company at risk with contract violations and less than ethical behavior. They don't push back on clients to actually assist the program in developing, the answer is simply yes. Then they wonder why the internal teams can't deliver; unfortunately the CEO allows the MS teams to consistently throw the support teams under the bus.Nepotism is horrible here and extends to former neighbors, parents of children's' friends and golf partners."
What suggestions do you have for management?
"The CEO needs to stop reacting to information provided by the external teams. When you get comments, get all the information first and hold the account leaders accountable; it's the only way things change. I have been thrown under the bus by my own SDE, to cover up his mistakes."
"Overall, this has been a great experiences."
What do you like about working at Milestone Technologies?
"I enjoy working here very much. Since starting I've been given multiple opportunities to try new work and 4 distinct promotions. I've been recognized and rewarded for my contributions and feel valued as a team member."
Do you have any tips for others interviewing with this company?
"Be true to yourself. This company has a lot of positions and when interviewing be sure to ask the questions of what matter to you. Its not just about you being chosen, its about you choosing to work there. There are lots of opportunities for growth, but you have to look for it and ask for it to make it happen."
What don't you like about working at Milestone Technologies?
"There is a disconnect between the internal and external team members. Internal tools could be improved upon."
What suggestions do you have for management?
"Take some of the excellent work we do for clients and use that knowledge to improve our what we do internally for ourselves."
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