82 Service Delivery Manager Reviews
Service Delivery Managers give their job an average rating of 3.8 out of 5.0. The Service Delivery Managers happiest with their jobs are employed by Computer Sciences Corp with an average rating of 4.7 while the Service Delivery Managers least happy with their jobs work for HCL Technologies with an average rating of 3.0.
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"I loved working in a client-facing environment. It was very beneficial to see how my clients worked and it gave me insight into issues that they were having."
"Love the job. Very rewarding."
"I like the customer service and resolve the issues."
"I really enjoy constantly working with customers and managing and improving relations."
"Loved my job working as service delivery manager. I would love to work for RBS again."
What do you like about working at Hewlett-Packard?
"I was given the latitude to run my business as I saw fit as long as I adhered to the general guidelines that were laid out by management."
Do you have any tips for others interviewing with this company?
"Be open, honest, energetic and be willing to roll your sleeves up to get the job done."
What don't you like about working at Hewlett-Packard?
"There was very little that I did not like working for HP."
What suggestions do you have for management?
"Find a strategic direction for the company and stick with it."
What do you like about working at Milestone Technologies?
"If you are allowed, there is a lot of opportunity at Milestone to work on special projects. As someone that has been in the Managed Service organization here for a while, a select few get this benefit."
Do you have any tips for others interviewing with this company?
"If you work here, realize that you can't make a difference. You might do good work, but the CEO will take the word of his inner-circle first and not hold them accountable. Plan to be here 1-2 years and then move on."
What don't you like about working at Milestone Technologies?
"The heads of the largest MS accounts are not qualified for their roles and always putting the company at risk with contract violations and less than ethical behavior. They don't push back on clients to actually assist the program in developing, the answer is simply yes. Then they wonder why the internal teams can't deliver; unfortunately the CEO allows the MS teams to consistently throw the support teams under the bus.Nepotism is horrible here and extends to former neighbors, parents of children's' friends and golf partners."
What suggestions do you have for management?
"The CEO needs to stop reacting to information provided by the external teams. When you get comments, get all the information first and hold the account leaders accountable; it's the only way things change. I have been thrown under the bus by my own SDE, to cover up his mistakes."
Please give us a one liner to describe this review.
"Overall, this has been a great experiences."
What do you like about working at Milestone Technologies?
"I enjoy working here very much. Since starting I've been given multiple opportunities to try new work and 4 distinct promotions. I've been recognized and rewarded for my contributions and feel valued as a team member."
Do you have any tips for others interviewing with this company?
"Be true to yourself. This company has a lot of positions and when interviewing be sure to ask the questions of what matter to you. Its not just about you being chosen, its about you choosing to work there. There are lots of opportunities for growth, but you have to look for it and ask for it to make it happen."
What don't you like about working at Milestone Technologies?
"There is a disconnect between the internal and external team members. Internal tools could be improved upon."
What suggestions do you have for management?
"Take some of the excellent work we do for clients and use that knowledge to improve our what we do internally for ourselves."
Please give us a one liner to describe this review.
"Very good one but I want to have much more"
What do you like about working at redIT?
"I like my coworkers, they a very important to do my job"
Do you have any tips for others interviewing with this company?
"have a good knowledge of ITIL and a good attitude"
What don't you like about working at redIT?
"It's a great place to work good people and also a good management"
What suggestions do you have for management?
"he is a great guy, just keep improving as a person"
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