Lumen Employee Job Reviews in the United States
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"This is no longer a technical job. They are using this position for customer care because they didn't have the foresight to build a customer care team. Their ticketing system goes down almost daily and their other apps aren't much more reliable. So welcome to your new customer service job!"
"I do not believe the previous work environment enables individuals for personal and professional growth. Executive management teams are not aligned and as a result critical business imperatives are miscommunicated to extended teams and company direction was often not clear."
Lumen Reviews FAQs
Is Lumen a good company to work for?
Lumen has an overall rating of 2.4 Average Rating out of 5, based on over 2 Lumen Review Ratings left anonymously by Lumen employees, which is 38% lower than the average rating for all companies on CareerBliss. 50% of employees would recommend working at Lumen.
Does Lumen pay their employees well?
Lumen employees earn $78,000 annually on average, or $38 per hour, which is 18% higher than the national salary average of $66,000 per year. 2 Lumen employees have shared their salaries on CareerBliss. Find Lumen Salaries by Job Title.
How satisfied are employees working at Lumen?
50% of employees would recommend working at Lumen with the overall rating of 2.4 out of 5. Employees also rated Lumen 1.5 out of 5 for Company Culture, 2.5 for Rewards You Receive, 1.5 for Growth Opportunities and 2.0 for support you get.
What are the pros and cons of working at Lumen?
According to reviews on CareerBliss, employees commonly rated the pros of working at Lumen to be People You Work With and Person You Work For, and cons to be Company Culture and Growth Opportunities.
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