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Liberty Mutual Employee Reviews for Technical Support Representative

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Technical Support Representatives at Liberty Mutual give their company a 2.0 out of 5.0, while the average rating for Liberty Mutual is 3.9, making them 64% less happy than every other employee at Liberty Mutual and 62% less happy than every other Technical Support Representative on CareerBliss - the happiest Technical Support Representatives work for Cingular Wireless.

Average Rating
(based on 1 Technical Support Representative Review Rating)
Technical Support Representative
in Indianapolis, IN

What do you like about working at Liberty Mutual?

"It pays well enough to pay the bills and has decent benefits."

Do you have any tips for others interviewing with this company?

"Never work in the service center because you will never go anywhere unless you kiss the right ass."

What don't you like about working at Liberty Mutual?

"The focus is on metrics instead of customer service. There is more focus on interpersonal feelings and jealousies rather than fixing a problem."

What suggestions do you have for management?

"Enable telecommuting and give more autonomy to tech support reps."

Person You Work For 2 / 5 People You Work With 1 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
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