Customer Service Specialists at Liberty Mutual give their company a 3.0 out of 5.0, while the average rating for Liberty Mutual is 3.9, making them 26% less happy than every other employee at Liberty Mutual and 21% less happy than every other Customer Service Specialist on CareerBliss - the happiest Customer Service Specialists work for Dish Network.
"Enjoyed this company to begin with... now it's difficult to be part of it"
What do you like about working at Liberty Mutual?
"I love helping the customers with their coverage and insurance needs."
Do you have any tips for others interviewing with this company?
"Need to be prepared that you are under constant watch and need to make sure that you have everything documented in order to protect yourself should you face a situation."
What don't you like about working at Liberty Mutual?
"I don't like that the immediate manager doesn't support and help you in situations that are important to the company, as well as to the customer."
What suggestions do you have for management?
"To make sure that everyone is treated equally and to treat each employee with respect."
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