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LegalZoom.com Employee Reviews for Customer Service Representative

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Customer Service Representatives at LegalZoom.com give their company a 3.7 out of 5.0, while the average rating for LegalZoom.com is 3.5, making them 6% happier than every other employee at LegalZoom.com and 3% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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3.7
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative

What do you like about working at LegalZoom.com?

"Friendly co-workers, focus on satisfying customers, positive support from management team, participation in process improvement"

Do you have any tips for others interviewing with this company?

"maintain positive tone of voice/language choice and open body language. Make customer satisfaction the key to your success in the position."

What don't you like about working at LegalZoom.com?

"reason for termination points to, in part, deficiencies in technical support to ensure employee success"

What suggestions do you have for management?

"improvement in electronic communication to ensure issue which caused termination does not reoccur to any other employee"

Person You Work For 4.2 / 5 People You Work With 3.8 / 5 Work Setting 3.4 / 5
Support You Get 3.2 / 5 Rewards You Receive 3.4 / 5 Growth Opportunities 3.3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
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