Working at LanguageLine Solutions in El Paso, TX: 1 Employee Job Reviews by Real Employee working in El Paso, TX Area

"Where to begin... This is the most unprofessional workplace I have EVER worked at. Barely any dress code, they will hire ANYONE to interpret, yet do not monitor these people correctly as to avoid miscommunications. By simply walking by the interpreters who are working, you hear very bad interpretation skills during these crucial calls. Even though they have many people working (over 300 in this certain call center), they implement a "mandatory 6th day" to work. So if one works Monday through Friday, the company forces you to work a day during the weekend to make up for "short staff and high call volume". They don't take into consideration that some people are single parents and use the weekends to clean their homes, spend time with their families, work another job or go to school. I am almost certain that they gang up in order to fire interpreters. Constant monitoring of the interpreter, even more than once a day, and constant nitpicking creates frustration in the workplace. it is very hard to move up into any other position in the company. Interpreters are not treated fairly, and are often blamed for things out of their control. Schedule changes are almost impossible to come by, and the supervisors rarely stick up for employees. A question to a supervisor often gets answered with a "I'll get back to you on that one, I have to ask another shift leader" and often never gets answered, unless one is persistent in asking for an answer. This job is a good "starting point" but not a place to build your career. This is a good company to warm up to the interpreting field, but be quick to get certified with the state and become a state interpreter in order to REALLY be paid what one should be paid, and to be able to fully be what an interpreter should be, not with makeshift bosses who can't answer simple questions, and a manager who is always cooped up in his/her office and never speaks to interpreters. Overall, would not recommend except for MAYBE a few months' work."