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Kmart Employee Reviews for Customer Service Representative

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Customer Service Representatives at Kmart give their company a 3.4 out of 5.0, while the average rating for Kmart is 3.4, making them just as happy as every other employee at Kmart and 11% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

0%
57%
29%
14%
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3.4
Average Rating
(based on 7 Customer Service Representative Review Ratings)
Customer Service Representative
in Jacksonville, FL

"interesting, sometimes fun."

What do you like about working at Kmart?

"The people were nice, very helpful, cordial, always knew when things were on sale."

Do you have any tips for others interviewing with this company?

"Ask a lot of questions and be prepared to work even when you are supposed to have a day off."

What don't you like about working at Kmart?

"Always having to go into work when someone else called in at the last minute or refused to show up at all."

What suggestions do you have for management?

"Make sure that you do not acknowledge just the ones who show up sometimes but look at the ones who are always there and on time."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Customer Service Representative
in Winter Park, FL
Person You Work For 1.7 / 5 People You Work With 1.9 / 5 Work Setting 3 / 5
Support You Get 1.7 / 5 Rewards You Receive 1.6 / 5 Growth Opportunities 1.5 / 5
Company Culture 2 / 5 Way You Work 3.1 / 5

Average Customer Service Representative Ratings in the Past 2 Years

Year Salary
2011 $3
2012 $3
Customer Service Representative
in Richmond, MI
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1.2 / 5
Company Culture 5 / 5 Way You Work 4.2 / 5
Customer Service Representative
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3.8 / 5
Support You Get 3.8 / 5 Rewards You Receive 3.8 / 5 Growth Opportunities 3.6 / 5
Company Culture 4 / 5 Way You Work 4.1 / 5

Average Kmart Attributes by Customer Service Representative

Company Culture
3.7
Growth Opportunities
2.5
People You Work With
3.9
Person You Work For
3.5
Rewards You Receive
2.9
Support You Get
3.5
Way You Work
4
Work Setting
3.5
Customer Service Representative
Person You Work For 3.4 / 5 People You Work With 2.9 / 5 Work Setting 2.7 / 5
Support You Get 1.9 / 5 Rewards You Receive 1.2 / 5 Growth Opportunities 3.8 / 5
Company Culture 3 / 5 Way You Work 4.1 / 5
Customer Service Representative
in Zanesville, OH
Person You Work For 2.6 / 5 People You Work With 4.3 / 5 Work Setting 2.4 / 5
Support You Get 4.1 / 5 Rewards You Receive 1.5 / 5 Growth Opportunities 1.5 / 5
Company Culture 4.4 / 5 Way You Work 5 / 5
Customer Service Representative
Person You Work For 4 / 5 People You Work With 4.5 / 5 Work Setting 3.9 / 5
Support You Get 3.2 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 2.9 / 5
Company Culture 3.2 / 5 Way You Work 4.4 / 5
Customer Service Representative

"It was an overall pleasant working environment."

Customer Service Representative

What don't you like about working at Kmart?

"There was a disorganized structure within the store, which led to frequent confusion and dissension."

Customer Service Representative

What don't you like about working at Kmart?

"My training was only a couple months and I wish it could of been longer."

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