Kentucky Utilities Employee Reviews for Customer Service Representative

"It all depends on who you are before you are able to get a promotion."

What do you like about working at Kentucky Utilities?

"It is a good company but management only promotes their friends."

Do you have any tips for others interviewing with this company?

"If you have a family and kids you will definately not like working here. They paint a big and pretty picture but once you get hired on it will be a totally different story."

What don't you like about working at Kentucky Utilities?

"There is no chance of advancement or promotion. It takes an act of congress to get a day off even if you have the time available. There is mandatory overtime every day on top of your scheduled time. You may have a certain time you are supposed to work but you will never work that schedule due to all the overtime. If you have a family this is not the job for you because they could care less about anones family here."

What suggestions do you have for management?

"To treat everyone fairly and equally. Not to come in like they are better than everyone else that works for them. Promote the people that acctually do the job and not their friends or someone that has no idea about the job but they have a peice of papter that says they do."