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3.3
Average Rating
(based on 2 Inktel Direct Review Ratings)
Company Culture
3.0
Growth Opportunities
3.8
People You Work With
3.1
Person You Work For
3.0
Rewards You Receive
2.5
Support You Get
4.0
Way You Work
4.8
Work Setting
3.0
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Inktel Direct Employee
in Miami Lakes, FL

"Inktel is a great call center with excellent benefits. There are a variety of clients and locations to work from. Unlike most companies, they provide benefits after 60 days. Entry-level positions are great for someone in college as the scheduling options are flexible."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Assistant Business Manager
Person You Work For 1.1 / 5 People You Work With 1.2 / 5 Work Setting 1.1 / 5
Rewards You Receive 1.1 / 5 Growth Opportunities 2.6 / 5 Company Culture 1.1 / 5
Way You Work 4.7 / 5

Company-Industry Rating Comparison

3.3
Inktel Direct (6)

4.3 Highest Rated in this Industry is Asset Acceptance Capital (18)
2.9 Lowest Rated in this Industry is StarTek (17)
3.5 Average of All Companies in this Industry (1,352)
Director of Finance
in Tamarac, FL

"They are out of business"

What do you like about working at Inktel Direct?

"It was a challenging work atmosphere. There was constant changing."

What don't you like about working at Inktel Direct?

"We lost alot of business."

What suggestions do you have for management?

"Need to be more hands on with there mid level management."

Client Services Manager
in Miami Lakes, FL

"I felt that Inktel could better reward its hard working dedicated employees."

What do you like about working at Inktel Direct?

"My job; no two days were the same. I was doing something differnt every day."

Do you have any tips for others interviewing with this company?

"Be prepared to work long hours."

What don't you like about working at Inktel Direct?

"The compensation; management was always asking employees to take on more and more responsibility but would not compensate adequately during end of year reviews."

What suggestions do you have for management?

"Promote only those candiates who have the skills to do the job required rather then promote employees because they'll accept less of a salary then someone applying from the outside."

Customer Service Representative
in Fort Lauderdale, FL

"Excellent"

What do you like about working at Inktel Direct?

"The workers and supervisors were friendly and helpful"

What don't you like about working at Inktel Direct?

"everything was good"

HR Manager
in Miami Gardens, FL

"This is call center environment requiring a very strong temperament and fortitude."

What do you like about working at Inktel Direct?

"At Inktel I was able to put together a stellar HR team which allowed us to have an enormous impact on the company that could even be seen even by its clients."

What don't you like about working at Inktel Direct?

"HR was more like social work. Many of the employees were the first in their family to have a white collar job. Many came from extremely unsafe environments and sometimes brought that behavior to work."

What suggestions do you have for management?

"Stand behind your people and your company values. Saying to customers and putting it on a website are not sufficient. Walk the talk."

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