Hollywood Video Employee Reviews for Guest Service Representative

"Working at a video store is a fun job if you are a young college student."

What do you like about working at Hollywood Video?

"It was a fun environment, there was not a lot of pressure. I learned about customer service."

Do you have any tips for others interviewing with this company?

"Just be yourself. Also it helps if you can analyze movies because customers will ask you about the movies."

What don't you like about working at Hollywood Video?

"The work schedule was constantly changing and it did not always work out with my class schedule."

What suggestions do you have for management?

"Management needed to be more constant with the work schedule, other than that, everthing was pretty good."

"Fun for high school but not a good place to have a good opportunity growth."

What do you like about working at Hollywood Video?

"I worked full time. It was a fairly easy job. Procedures were simple. Customers and staff were great to work with."

What don't you like about working at Hollywood Video?

"Management abused rights of employees. Left me, a GSR, in charge of other employees. Gave management codes, store keys, supervision rights to me while they left to run personal errands."

What suggestions do you have for management?

"Be more keen to employees as they work for you. A happy employee makes a happy store!"