199 Customer Service Associates from Hewitt Associates submitted salaries.
Former CEO: Kristi A Savacool
Status: Defunct as of October 2010.
Hewitt Associates was an outsourcing and human resources consulting firm based in Lincolnshire, Illinois with offices in Houston, Texas and as far as Malaysia. The company also dealt with insurance brokerage. The business was purchased by Aon Corporation and consolidated in 2010 after the buyout. At the time of the purchase, Hewitt Associates employed nearly 30,000 persons and had annual revenues of several billion dollars. The merged company is now called Aon Hewitt.
Hewitt careers were in the field of helping businesses run more effectively. Throughout the lifespan of Hewitt Associates, the company researched different policies for other places of business including perquisite packages and benefits. Hewitt Associates analyzed how employees responded to receiving such benefits as 401ks and healthcare. Other areas of research include profit sharing programs and the implementation of computers to cut business costs in human resources.
Working at Hewitt Associates meant being dedicated to efficiency. The reason the business existed was to consult other places of business on how to cut costs and run more effectively. This meant that the company as an entity had to project this image and run smoothly. During the 1990s, the business ranked among the leaders of consulting firms and consistently earned some of the largest profits in the industry.
The 2000s saw an expansion of the company into Houston, Texas and parts of Asia. Forbes ranked Hewitt Associates as one of the best places to work in 2004. Continued growth saw an increase in revenues and clients. At its peak, the company was responsible for consulting firms that employed nearly 20 million people globally. The business grew by acquiring smaller businesses in the same field but was eventually purchased by the larger Aon Corporation in 2010 for $4.9 billion.
Hewitt Associates benefits were typical of a company in the industry. Higher ranking management positions enjoyed expense accounts, company cars and laptops. Skilled consultants received more modest benefits like 401ks and healthcare plans. Other benefits included sick time and paid vacation for people who qualified.
As previously mentioned, the Hewitt culture wished to emit an image of efficiency. Their reason for consulting was to cut costs and make human resources run more smoothly at a lower cost to the employers. The company implemented these techniques themselves and was able to remain profitable until it was acquired by the Aon Corporation, which is presently traded on the NASDAQ under the letters AON.
Group Manager is the highest paying job at Hewitt Associates at $153,000 annually.
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