* Respond promptly and professionally to customer service inquiries and requests related to supplies. * Determine and initiate the appropriate...
* Respond to and resolve customer service inquiries and logistics-related issues by initiating appropriate actions such as inventory issuance...
* Troubleshoot, resolve, and/or escalate technical issues based on ticket assignments deskside or remotely, as necessary. * Correlate events...
* Manage and triage cybersecurity service requests and incident tickets in platforms such as BMC Remedy, ServiceNow, and Tenable SecurityCenter...
* Safely transport executives and VIP clients to various destinations with professionalism, discretion, and punctuality. * Provide outstanding...
* Team Workflow Management: * Control and optimize the workflow of the IT team, ensuring tasks are prioritized based on impact to development and...
You will serve as the initial point of contact for IT-related problems and incidents. In this capacity you will provide phone, online and deskside...
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