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35 Guest Service Agent Reviews

Guest Service Agents give their job an average rating of 4.0 out of 5.0. The Guest Service Agents happiest with their jobs are employed by Courtyard with an average rating of 4.7 while the Guest Service Agents least happy with their jobs work for Wyndham Hotels & Resorts with an average rating of 2.5.

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Guest Service Agent at Compass Group
in Boston, MA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Guest Service Agent at Interstate Hotels & Resorts
in Anaheim, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Guest Service Agent at Hilton Worldwide
in Charlottesville, VA
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5

Guest Service Agent Career Rating Comparison

4.0
All Guest Service Agents
4.7 Highest Rated Guest Service Agents is at Courtyard (1)
2.5 Lowest Rated Guest Service Agents is at Wyndham Hotels & Resorts (16)
Guest Service Agent at Renaissance Hotels
in Chicago, IL
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Guest Service Agent at Super 8 Hotels
in Inglewood, CA

"I really wanted to have a career in the IT industry. My current job pays me well but I see no career growth opportunities in this field that would satisfy me and help me accomplish the goals I have planned out for myself. I love interacting with people, and this job certainly provides me with more than enough interaction with people. People from different cultures and backgrounds."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Guest Service Agent at Wyndham Hotels & Resorts
in Orlando, FL

What do you like about working at Wyndham Hotels & Resorts?

"I work with a really great and diverse group of people."

Do you have any tips for others interviewing with this company?

"Make sure you apply for a position which has an element of tipping int he income."

What don't you like about working at Wyndham Hotels & Resorts?

"Poor decisions and failure to properly plan on the side of the management leave a lot of unneeded stress and difficult situations for the front line staff."

What suggestions do you have for management?

"Pay more attention to employee satisfaction and training. Insure we had a adequate staff for our needs."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Guest Service Agent at Ollie's Bargain Outlet
in Richmond, VA

Please give us a one liner to describe this review.

"It was not great but ok, it was a job."

What do you like about working at Ollie's Bargain Outlet?

"The interaction and assisting of customer and the diversity of the employees."

Do you have any tips for others interviewing with this company?

"It is not a place for longevity as I thought it was but still work hard."

What don't you like about working at Ollie's Bargain Outlet?

"They were very unorganized and clashed many times on tasks that needed to be done."

What suggestions do you have for management?

"Manage correclty, help solve the problem between co-worker if seen that they cannot properly do it themselves."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Guest Service Agent at Starwood Hotels & Resorts
in Fort Lauderdale, FL

Please give us a one liner to describe this review.

"It's been a new challenge for me and I discovered I'm good at it"

What do you like about working at Starwood Hotels & Resorts?

"I like the company because you can grow and develop a career there and benefits they have"

Do you have any tips for others interviewing with this company?

"You have to be very proactive and have a great attitude for customer service"

What suggestions do you have for management?

"Right now they need more managers and/or supervisors in my department"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Guest Service Agent at Renaissance Hotels
in Fort Lauderdale, FL

Please give us a one liner to describe this review.

"Very energetic working environment."

What do you like about working at Renaissance Hotels?

"great working environment complimented by an awesome team of people."

Do you have any tips for others interviewing with this company?

"be confident in ones abilities to rise to the occasion of the job demands and requirements."

What don't you like about working at Renaissance Hotels?

"not much area for growth in my field of skills (IT)"

What suggestions do you have for management?

"keener evaluation for employees work performance and stronger push for furthering employee education."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Guest Service Agent at Wyndham Hotels & Resorts
in Rio Rico, AZ

What do you like about working at Wyndham Hotels & Resorts?

"I like the fact that I get the chance to interact with many cultures and get to know a lot of people from around the world. It is very rewarding to know that I have made someone happy."

Do you have any tips for others interviewing with this company?

"Stand up for yourself and dont let anyone bring you down. There is a lot of discrimination and employees preferences."

What don't you like about working at Wyndham Hotels & Resorts?

"There is no teamwork and everyone is in there because they need the job."

What suggestions do you have for management?

"I would listen to my employees and find ways to motivate them, make them feel welcomed, wanted and help them further their careers in the company"

Person You Work For 2 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Guest Service Agent at Hyatt Hotels
Person You Work For 3.9 / 5 People You Work With 3.9 / 5 Work Setting 3.1 / 5
Support You Get 4 / 5 Rewards You Receive 4.2 / 5 Growth Opportunities 3.8 / 5
Company Culture 3.7 / 5 Way You Work 3.7 / 5
Guest Service Agent at Holiday Inn
in Woburn, MA
Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Guest Service Agent at Hilton Worldwide
in Chicago, IL
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3.5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Guest Service Agent at Design Correspondence
Person You Work For 4.3 / 5 People You Work With 4.8 / 5 Work Setting 4.9 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.9 / 5
Company Culture 5 / 5 Way You Work 4.6 / 5
Guest Service Agent at Courtyard
in Elizabeth, NJ
Person You Work For 4.4 / 5 People You Work With 4.8 / 5 Work Setting 4.1 / 5
Support You Get 4.9 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
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