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Industry: Motor Vehicle and Parts Dealers · HQ: Dearborn, MI · https://www.ford.com

Ford Motor Employee Reviews for Customer Service Representative

Browse Ford Motor Reviews by Job Title →

Customer Service Representatives at Ford Motor give their company a 3.9 out of 5.0, while the average rating for Ford Motor is 4.0, making them 3% less happy than every other employee at Ford Motor and 3% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

33%
50%
17%
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3.9
Average Rating
(based on 6 Customer Service Representative Review Ratings)
Customer Service Representative
in Henderson, NV

"I perform my job well when I am being treated fair and getting paid well."

Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.9 / 5 Way You Work 4.7 / 5
Customer Service Representative
Person You Work For 4.7 / 5 People You Work With 5 / 5 Work Setting 4.9 / 5
Support You Get 4.8 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Customer Service Representative
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3.9 / 5
Support You Get 4 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 3.1 / 5
Company Culture 3.1 / 5 Way You Work 2.9 / 5
Customer Service Representative
in Cincinnati, OH

"Great company if you had people in control and knew what job responsibilities were."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4.8 / 5
Support You Get 5 / 5 Rewards You Receive 1.5 / 5 Growth Opportunities 1.4 / 5
Company Culture 1.5 / 5 Way You Work 5 / 5

Average Ford Motor Attributes by Customer Service Representative

Company Culture
3.1
Growth Opportunities
3.4
People You Work With
4.4
Person You Work For
4.4
Rewards You Receive
3.6
Support You Get
4.3
Way You Work
3.9
Work Setting
4.2
Customer Service Representative
Person You Work For 4.7 / 5 People You Work With 3.4 / 5 Work Setting 3.9 / 5
Support You Get 4 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 3.5 / 5
Company Culture 3.4 / 5 Way You Work 4.4 / 5
Customer Service Representative

What do you like about working at Ford Motor?

"Helping people was the best thing! I loved working with the public. Going out of my way to assist is most gratifying to me!"

What don't you like about working at Ford Motor?

"The inability of some to not be as accepting of a woman who has a position in a field generally thought of as a male only career."

What suggestions do you have for management?

"To focus more on productivity of the shop by working with the technicians more to get jobs done in a more timely, efficient manner."

Customer Service Representative
Person You Work For 3 / 5 People You Work With 4.3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2.6 / 5 Growth Opportunities 2.7 / 5
Company Culture 1.1 / 5 Way You Work 1.2 / 5
Customer Service Representative
in San Bernardino, CA

"Great."

What do you like about working at Ford Motor?

"I enjoyed working there because I have the opportunity to learn and advance to improve my overall self."

Do you have any tips for others interviewing with this company?

"Have a positive attitude and great personality."

What don't you like about working at Ford Motor?

"Every job has there ups and downs but all in all this was a great company to work for."

What suggestions do you have for management?

"Listen to your employees and be fair, you will be get more out of them by being nice."

Customer Service Representative
in Vista, CA

"Great pace to work... very good experience and sad to leave to relocate."

What do you like about working at Ford Motor?

"Very much the people, as in co-workers, management and ownership."

Do you have any tips for others interviewing with this company?

"If you have the opportunity, jump at it, as it is a terrific company."

What don't you like about working at Ford Motor?

"Nothing to dislike."

What suggestions do you have for management?

"Have none. They do a great job."

Customer Service Representative
in Huntington Beach, CA

"Huntington Beach Ford was a great place to work with very good people."

What do you like about working at Ford Motor?

"The people and the area."

Do you have any tips for others interviewing with this company?

"Be honest about what you have to offer."

What don't you like about working at Ford Motor?

"When it was taken over by AutoNation."

What suggestions do you have for management?

"Nothing, they were great to work for."

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