Firestone Employee Reviews for Service Manager
Browse Firestone Reviews by Job Title →What do you like about working at Firestone?
"I enjoyed working with the employees and seeing satisfied customers leaving. Customer loyalty is important."
What don't you like about working at Firestone?
"No employee support structure in place. Customer is right regardless of the scenario. No discussion."
What suggestions do you have for management?
"Be more supportive. Hear both sides of concern. Train and coach proper handling difficult customers."
What do you like about working at Firestone?
"some of the people"
"Not a bad place to start in the business."
What do you like about working at Firestone?
"Good exposure to the retail side of automotive service."
Do you have any tips for others interviewing with this company?
"Think of it as a starting point to learn aspects of the business and to go forward from there."
What don't you like about working at Firestone?
"Too many mediocore store managers, which in turn leads to mediocore staff."
What suggestions do you have for management?
"Don't be afraid to try new variations, status qoe gets you nowhere."
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