Fidelity Information Services Employee Reviews for Fraud Specialist

What do you like about working at Fidelity Information Services?

"I liked the personal satisfaction of helping customers with checking on credit card fraud. It made me feel good that I was helping them out."

Do you have any tips for others interviewing with this company?

"Just pay attention to everything that they tell you and learn to multi-task."

What don't you like about working at Fidelity Information Services?

"They sent me back to another week of training after there was a problem with the phones during my first hour on the floor."

What suggestions do you have for management?

"My suggestion for management is that they do not send a person back for training just because they make one mistake. That delays their progress."