1 Escalation Agent Reviews
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Escalation Agent at Bank of America
"The "escalations" we handle are rarely anything a frontline rep can't handle, but our process managers have made our procedures so inherently vague, that an overwhelming majority of our issues are incredibly easy."
Person You Work For
2 / 5
People You Work With
3 / 5
Work Setting
2 / 5
Support You Get
3 / 5
Rewards You Receive
3 / 5
Growth Opportunities
1 / 5
Company Culture
1 / 5
Way You Work
2 / 5
Escalation Agent Career Rating Comparison
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Highest Rated Escalation Agents is at Bank of America (8)
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