Embarq Employee Reviews for Customer Service Representative

"I did not like this job it was not what I expected or what they said it would be"

What do you like about working at Embarq?

"Nothing at all. They need to work on making the job look as it is. They set my expectations when I came in so when the job did not meet the expectations I was very dissatisfied"

What don't you like about working at Embarq?

"All of it! They make impossible goals, they said they were flexible and weren't, they change up your schedule when you did not expect it to change and were told it was a set schedule. There are a ton of things I could put here"

What suggestions do you have for management?

"Stay true to what you say so your employees know what to expect of you and the company"

"One of the best call centers to work for."