eGain Communications Employee Reviews for Technical Writer
Browse eGain Communications Reviews by Job Title →Technical Writers at eGain Communications give their company a 2.6 out of 5.0, while the average rating for eGain Communications is 3.5, making them 30% less happy than every other employee at eGain Communications and 37% less happy than every other Technical Writer on CareerBliss - the happiest Technical Writers work for Quest Diagnostics.
"I found eGain a completely different Silicon Valley company than I had worked for several years before. Money is everything at eGain. Nobody in the Docs department helps one another. It is not a collegial atmosphere. However, they are very good at selling and marketing their software. The manuals are not user-friendly and the supervisor, who is not trained in technical writing, but is prolific, only believes in minimalism. So questions the user may have are not answered and are left to training."
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