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Electronic Data Systems Employee Reviews for Technical Support Agent

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Technical Support Agents at Electronic Data Systems give their company a 3.9 out of 5.0, while the average rating for Electronic Data Systems is 4.0, making them 3% less happy than every other employee at Electronic Data Systems and 11% happier than every other Technical Support Agent on CareerBliss - the happiest Technical Support Agents work for Comcast.

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3.9
Average Rating
(based on 1 Technical Support Agent Review Rating)
Technical Support Agent
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3.7 / 5
Support You Get 4.1 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 2.7 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Technical Support Agent
in Port Hawkesbury, NS

"EDS gave me great experience, I am very thankful for that."

What do you like about working at Electronic Data Systems?

"The people at EDS were fantastic. I made many friends. The office environment was open and relaxed. I was very comfortable working there and I was comfortable with my leaders."

What don't you like about working at Electronic Data Systems?

"I worked very hard at EDS and although my job title improved, my salary never did. I also felt that there was favoritism in the office. I was way more qualified for a team lead position I applied for than the person who got the promotion, but that person was close friends with the technology manager. That is my personal opinion though, since I knew the person, they were my friend, I knew his qualifications, and I know I had much more qualifications and had been doing the job on the weekends for over a month."

What suggestions do you have for management?

"I would suggest that management look at the person on a professional level, not on a personal level when it comes to internal promotions. Also, recondition for the hard work is really great. That way, the employee knows that their hard work is paying off, even if it is just a compliment, little goes a long way sometimes. Also, if you are going to promote someone, I would suggest that their pay get promoted along with their title. More responsibilities with the same money does not help the employee be the best they can be."

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