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Dunkin' Donuts Employee Job Reviews in the United States

Browse Dunkin' Donuts Reviews by Job Title →

32%
40%
25%
2%
2%
3.9
Average Rating
(based on 63 Dunkin' Donuts Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.6
People You Work With
4.4
Person You Work For
4.0
Rewards You Receive
3.6
Support You Get
3.9
Way You Work
4.4
Work Setting
3.9
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Store Clerk

"Overall, this company has it good for its employees. With fair pay and consistent hours, anyone will find it an adequate starting place to propel one to another job or as a supplement for school."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Store Clerk

"This company's managers were so kind that they helped me to do this job and get me back on my feet. The employees are fantastic and the management is good as well."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Crew Member

"I have recently started working in Dunkin Donnuts for part-time activity. I have found it to be a best coffee and donuts place in all over the USA. They have about 6500 outlets in the USA and 2500+ internationally. Although I am IT person but I really enjoy to spend some hours."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Assistant Manager

"I have worked for Dunkin Donuts for 3 years. I have found it to be a very unhealthy place to work in. Main problem lies in workers' lack of education and childish, unprofessional behavior. This job is somewhat stressful, because you have to control all of the juvenile workers, who do not like to work or follow the rules."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Dunkin' Donuts Employee
Person You Work For 3.5 / 5 People You Work With 3.5 / 5 Work Setting 3.5 / 5
Support You Get 3.5 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 3.5 / 5
Company Culture 3.5 / 5 Way You Work 3.5 / 5
Shift Leader

"I've been working at this new location since it opened in July of this year. It has opened my eyes to see how running a new company is challenging with obstacles to overcome and goals set to achieve as well as the successful outcome of proper management. Also, I have experienced the to do's and not to do's."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Clerk

"My experience is great, just some things need to be changed around the store."

What do you like about working at Dunkin' Donuts?

"The people I work with and seeing my regulars all the time. They make things just a little bit better."

Do you have any tips for others interviewing with this company?

"You have to make sure you are a fast person on your feet and can learn quickly."

What don't you like about working at Dunkin' Donuts?

"How the management handles things around the store, it's not very friendly at times."

What suggestions do you have for management?

"To handle things a lot differently. You have your crew stressed out."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Baker

"A building block in my way to the top."

What do you like about working at Dunkin' Donuts?

"It was a fun first job experience. I learned a lot."

Do you have any tips for others interviewing with this company?

"Be yourself, and the manager is a very nice lady."

What don't you like about working at Dunkin' Donuts?

"There was not enough room for growth in the company."

What suggestions do you have for management?

"I have no complaints to the management. I believe they did well."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Shift Leader

What do you like about working at Dunkin' Donuts?

"The customers and some of the people I work with!"

Do you have any tips for others interviewing with this company?

"I don't really have tips! I just feel they need to do the people that work with them better."

What don't you like about working at Dunkin' Donuts?

"No benefits and work you a lot and don't tell you that you're doing a good job!"

What suggestions do you have for management?

"I don't have have anything to say about management, I think it can be ok at times."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Cashier

"It was a job with little perks."

What do you like about working at Dunkin' Donuts?

"The hours were conducive with my sleeping habits and the customers were generally nicer."

Do you have any tips for others interviewing with this company?

"Make sure the hours are what you want and stand up for yourself when you have to."

What don't you like about working at Dunkin' Donuts?

"The pay, the work, dealing with customers in that situation is not fun."

What suggestions do you have for management?

"Show more appreciation to the employees who work hard, it's the best way to keep them there."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Network Trainer

"It is a great place to work."

What do you like about working at Dunkin' Donuts?

"The potential growth of business which was always a big reward and encouragement to me."

Do you have any tips for others interviewing with this company?

"It is a great place to work, just make sure you are willing to work over time plus flexible time."

What don't you like about working at Dunkin' Donuts?

"Some of the co-workers who were not willing to work hard or to finish the assignments or projects on time."

What suggestions do you have for management?

"Need to hire more employees that is enthusiastic and willing to relocate."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Director of Operations

What do you like about working at Dunkin' Donuts?

"I am responsible for all 12 stores in the company and every aspect of the operation."

Do you have any tips for others interviewing with this company?

"Come in with a positive attitude and be honest in the interview and throughout your time working there."

What suggestions do you have for management?

"None at this time, there is honesty and integrity in all the management."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Store Manager

What do you like about working at Dunkin' Donuts?

"I liked the fast pace and high energy environment. I enjoyed working with my crew and the customers. I also find that I like creating things, assembling things, anything that involves using my hands and being physically engaged."

Do you have any tips for others interviewing with this company?

"Plan on working very hard, very long hours, and with very little, if any, recognition. The perks are your customers and coworkers when the day is going smoothly."

What don't you like about working at Dunkin' Donuts?

"I felt as though having an opinion was unacceptable and there was no room to be creative. Everything had to be the way the owner wanted it."

What suggestions do you have for management?

"I would have listened to my employees more and addressed the real issues instead of trying to put a bandaid on the problem by jumping in, taking over, and ultimately demeaning my employees."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 2 / 5
General Manager
Person You Work For 3.2 / 5 People You Work With 3.1 / 5 Work Setting 3 / 5
Support You Get 3.8 / 5 Rewards You Receive 3.4 / 5
Operations Manager
Person You Work For 3.9 / 5 People You Work With 3.9 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 3.1 / 5

Dunkin' Donuts Reviews FAQs

Is Dunkin' Donuts a good company to work for?

Dunkin' Donuts has an overall rating of 3.9 Average Rating out of 5, based on over 63 Dunkin' Donuts Review Ratings left anonymously by Dunkin' Donuts employees, which is equal to the average rating for all companies on CareerBliss. 97% of employees would recommend working at Dunkin' Donuts.

Does Dunkin' Donuts pay their employees well?

Dunkin' Donuts employees earn $25,000 annually on average, or $12 per hour, which is 62% lower than the national salary average of $66,000 per year. 21 Dunkin' Donuts employees have shared their salaries on CareerBliss. Find Dunkin' Donuts Salaries by Job Title.

How satisfied are employees working at Dunkin' Donuts?

97% of employees would recommend working at Dunkin' Donuts with the overall rating of 3.9 out of 5. Employees also rated Dunkin' Donuts 3.7 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.6 for Growth Opportunities and 3.9 for support you get.

What is the highest paying job at Dunkin' Donuts?

According to our data, the highest paying job at Dunkin' Donuts is a Director of Marketing at $150,000 annually. Browse Dunkin' Donuts Salaries by Job Profile.

What is the lowest paying job at Dunkin' Donuts?

According to our data, the lowest paying job at Dunkin' Donuts is a Janitor at $14,000 annually. Browse Dunkin' Donuts Salaries by Job Profile.

What are the pros and cons of working at Dunkin' Donuts?

According to reviews on CareerBliss, employees commonly rated the pros of working at Dunkin' Donuts to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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