DSG Associates: Latest Job Openings, Reviews and Ratings & Profile wise Salary Distribution

DSG Associates Careers & Info

Current CEO: Donna S. Guido

Status: Active

DSG Associates, Inc. provides business consultation services to the retail sector. The company focuses on conducting price-point studies and mystery shopper evaluations. DSG Associates was founded in 1981 and is headquartered in Santa Ana, California. The company employs sales professionals, customer service representatives and business analysts in markets throughout the U.S. DSG employs independent contractors as mystery shoppers in a variety of retail outlets. The business has expanded its operations to evaluate online retailers.

Sales professionals working at DSG are responsible for marketing the company''s services to retailers throughout the U.S. Individuals in sales roles are generally assigned to a set geographic territory. They are required to have a high level of contact with retailers. Sales staff generally manages their own accounts. They follow up with all clients to assure their satisfaction with DSG services. Talented sales staff may be able to advance into executive leadership positions within the company.

Business analysts with experience in the retail sector can forge long-term DSG Associates careers. Analysts are responsible for understanding retail outlet strengths and weaknesses. Business analysts work closely with market researchers and mystery shoppers to compile data regarding the overall operations of retailers. They provide performance improvement suggestions to retailers and may help them implement employee training programs. Motivated business analysts have good opportunities to move into supervisory positions.

The majority of customer service representatives employed by DSG Associates work out of the company''s Santa Ana, California headquarters. Individuals in these roles are responsible for interacting with clients. They report client concerns to their superiors. They may be required to provide information about mystery shopping assignments and payments to independent contractors. Mystery shoppers are at the heart of the DSG culture. Mystery shoppers work independently in assignments determined by the company. They receive compensation in exchange for visiting retail outlets and rating their overall shopping experience. Individuals in these roles provide specific feedback regarding sales floor staff.

DSG Associates provides competitive compensation to all internal employees. Compensation for mystery shoppers is generally set by the individual retail outlets in which they shop. Mystery shoppers who give concise reports about their shopping experiences are generally offered steady shopping assignments. Individuals in these roles are not employees of DSG and do not receive any company-sponsored benefits. Eligible internal employees receive a DSG Associates benefits package in addition to their base salaries. Qualified employees receive medical, dental and vision insurance. They are able to participate in a retirement savings plan.

What jobs pay the most at DSG Associates?

IT Administrator is the highest paying job at DSG Associates at $30,000 annually.