Employee Reviews (2 reviews)

• Desktop Systems Analyst @ Informatica Corp. in Redwood City, CA

  "Dear Hiring Manager or Human Resources Representative: I write to you in response to offer my candidacy. I am a Desktop Systems Analyst with over Eight years of hands-on experience. My dedication, hard work, and standards of excellence have been consistently recognized and rewarded through tough projects, propelling me from the position of a Desktop Support Technician through the ranks of Support Specialist, to Support admin. Because of this career trajectory, I am versed in the full depth of Troubleshooting, Support and Uptime practices. My diverse background in Information Technology, management and Accounting have given me a unique skill set: strong analytical problem-solving skills; effective time, priority management; troubleshooting techniques and networking abilities. Familiar with the dynamics of and understanding that customer satisfaction is a central criteria for growth, I have actively worked in various team-oriented environments towards that single common goal—excellence in service—developing and maintaining healthy client networks and encouraging customer confidence. I have enjoyed the opportunity to interact with patrons in a variety of roles, executing basic Helpdesk needs, supplying answers to simple and complex technical questions, mediating problems and grievances, and successfully pitching products and services. I have a proven track record of ensuring satisfaction for clients while adhering to company policies and procedures. In my resume you will also find I have experience in the retail and managed services, which has enriched my already solid customer service foundation, providing an alternative perspective to client care, as well as further improving my organization and project management skills. I believe I can be a valuable asset for your establishment and welcome the opportunity to review my qualifications in person. I thank you in advance for your consideration and time. Sincerely, Mohammad Haseeb"

• Desktop Systems Analyst @ Wachovia in Charlotte, NC

  "Diverse place to work"