Employee Reviews (394 reviews)

• Desktop Support Technician @ University of Pennsylvania in Philadelphia, PA

  "I love being able to help people fix their issues, it's always great seeing how happy someone is once the issue is fixed. The worst part is usually IT is blamed for everything, but we know how to work with end users to resolve everything."

• Desktop Support Technician @ Empire Today in Melrose Park, IL

  "I love being able to resolve issues for people, and I enjoy the "waiter" like service we provide. Walking to someones desk, fixing issues with equipment or programs, even installing something they needed. It gives me great pleasure to serve people, to provide them with something they need when they deed it and with a good attitude. I love the response from people, when you go out of your way for people they start treating you like a neigbor or relative almost, they hold you with high regard."