Delta Air Lines Employee Reviews for Customer Service Trainer

What do you like about working at Delta Air Lines?

"Delta operated with good business integrity during my career. It respected its employees and its customers."

What don't you like about working at Delta Air Lines?

"(1) The new acceptable levels of customer service being offered due to operating constraints.(2) The lack of finding new and creative ways to meet customers sevice expectations."

What suggestions do you have for management?

"The newest/latest executive leadership team must understand and protect Deltas brand and values when determining new business plans in order to protect its integrity for all customers. Customer Service should remain the top priority for its business decisions."