Dell Employee Reviews for Technical Support Representative
Browse Dell Reviews by Job Title →Technical Support Representatives at Dell give their company a 4.2 out of 5.0, while the average rating for Dell is 3.9, making them 7% happier than every other employee at Dell and 10% happier than every other Technical Support Representative on CareerBliss - the happiest Technical Support Representatives work for Cingular Wireless.
"Good experience in a fast pace stressful environment."
What do you like about working at Dell?
"I liked the work environment, equipment, people and challenge day to day."
Do you have any tips for others interviewing with this company?
"Be prepared to handle stress because it is a very stressful environment."
What don't you like about working at Dell?
"It was temporary with a chance to be permanent. Although I had better stats than others, I was not chosen to bring on permanently. Where others with worse stats were hired."
What suggestions do you have for management?
"Be more fair in evaluating permanent employees. If you are going to keep stats use them appropriately."
Average Technical Support Representative Ratings in the Past 3 Years
| Year | Salary |
|---|---|
| 2010 | $3 |
| 2011 | $4 |
| 2012 | $3 |
What do you like about working at Dell?
"Good opportunity to work with customers."
What don't you like about working at Dell?
"The site where I worked closing."
Average Dell Attributes by Technical Support Representative
"Short but effective. The place , people and most importantly interest for job was captured here."
What suggestions do you have for management?
"I'm not a fan of filling forms but I like the way this is setup."
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