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35 Customer Care Manager Reviews

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Customer Care Manager at AT&T
in Morristown, NJ
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 5 / 5
Support You Get 4.3 / 5 Way You Work 4 / 5
Customer Care Manager at Affiliated Computer Services
in Henderson, NC
Person You Work For 3 / 5 People You Work With 3.1 / 5 Work Setting 3 / 5
Support You Get 3.1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4.9 / 5
Customer Care Manager at Moore Research Center
in Grand Island, NY

Please give us a one liner to describe this review.

"They lacked vision, bought a company to replace our div and it was no fit."

What do you like about working at Moore Research Center?

"My boss was a very honest lady (Liz CHurchill) who challenged me, but let me do my job without micromanagement. I also liked the almost academic atmosphere of the researchers many of whom were doctorates."

What don't you like about working at Moore Research Center?

"The upper management lacked vision. After we proved that the business model of giving away our systems automation at cost, to get the residuals of Media and service contracts, Moore bought a company to replace our div. In theory this should have been a good thing, but they did not do a good job of matching up the cultures of the two. Further, the employees who weren't in sales or middle management or above were all let go from the Moore side. The company Peak Technologies was focused on small to medium businesses, their customers were just numbers to them, we (Moore) on the other hand had gone after large corporations and did everything for the customer. It wasn't a good match, and after just a couple of years, they sold off the company (Peak) and closed the research center."

What suggestions do you have for management?

"Get rid of exchange, look into more open systems for your servers (i.e. Linux) and be prepared to do more with less on a global scale."

Customer Care Manager at Doubletree

What do you like about working at Doubletree?

"The experience of working in a fast paced environment and learning different aspects of managing outlets."

Customer Care Manager at Dell
in Panama City, FL

Please give us a one liner to describe this review.

"Ok"

What do you like about working at Dell?

"Great company"

Do you have any tips for others interviewing with this company?

"Sign a contract"

What don't you like about working at Dell?

"job security is questionable"

Customer Care Manager at Farmer Bros. Co.

Please give us a one liner to describe this review.

"Adequate at best"

What do you like about working at Farmer Bros. Co.?

"I am no longer working there."

Customer Care Manager at RE/MAX
in Lexington, KY

Please give us a one liner to describe this review.

"Melinda Duncan with RE/MAX Creative was a wonderful person to work for and the most motivational person I have ever met. I will never forget her!"

What do you like about working at RE/MAX?

"I loved the team atmosphere at RE/MAX"

What don't you like about working at RE/MAX?

"That I don't work there anymore!"

What suggestions do you have for management?

"They do an excellent job"

Customer Care Manager at Cingular Wireless
in Little Rock, AR

Please give us a one liner to describe this review.

"Really good place to work, with really good training and development."

What do you like about working at Cingular Wireless?

"You receive really good training and development as well as a fun place to work."

What don't you like about working at Cingular Wireless?

"Compensation."

Customer Care Manager at MySpace
in Beverly Hills, CA

Please give us a one liner to describe this review.

"The company was not as established as it was before the FOX purchase and the environment was still unsettled."

Customer Care Manager at Elmer's

What do you like about working at Elmer's?

"The challenge, opportunity and the people"

What don't you like about working at Elmer's?

"The merger of Hunt and Elmers"

What suggestions do you have for management?

"There is a need for stability"

Customer Care Manager at Focal

What do you like about working at Focal?

"working in the IT field with customers and managing projects"

What don't you like about working at Focal?

"nothing"

Customer Care Manager at Unicare
in Chicago, IL

Please give us a one liner to describe this review.

"Enjoyed my 12 years with UniCare."

What do you like about working at Unicare?

"The benefits was excellent."

What don't you like about working at Unicare?

"The fact they laid me off due to closing."

What suggestions do you have for management?

"Thank you for the many opportunities for personal growth."

Customer Care Manager at Rhodes Homes
in Las Vegas, NV

Please give us a one liner to describe this review.

"not disgruntle, but nutshell review"

What do you like about working at Rhodes Homes?

"steady check while it lasted"

Do you have any tips for others interviewing with this company?

"look both ways before crossing the street"

What don't you like about working at Rhodes Homes?

"incompetent upper management"

What suggestions do you have for management?

"go to back to school but not as a student, try janitor"

Customer Care Manager at ACS Government Solutions Group
in Raleigh, NC

Please give us a one liner to describe this review.

"POOR"

Do you have any tips for others interviewing with this company?

"Don't do it!"

What don't you like about working at ACS Government Solutions Group?

"Out of all of the positions and jobs I have had in my adult life, I have never worked in an environment was as unethical, and unprofessional as this. With the expense of training on company ethics and trying to uphold company moral. Obviously it is not being put to use, when employees are treated as cattle and slaves. As well as upper management using racist terms, and supervisors sexually harassing front line employees and only get a slap on the wrist."

What suggestions do you have for management?

"Let and revamp the complete management structure, and pay close attention the hiringg process. Making sure the hirin, promotion, and termination process does not violate EEOC and state regulation, as it has in the very recent past."

Customer Care Manager at Standard Pacific Homes

Please give us a one liner to describe this review.

"outstanding company"

What do you like about working at Standard Pacific Homes?

"Everone help eachother. not only worker but had relationship with co workers.Learning and teaching developement all the time. Management helping to advance others."

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