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Cumberland Farms Employee Reviews for Customer Service Associate

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Customer Service Associates at Cumberland Farms give their company a 1.8 out of 5.0, while the average rating for Cumberland Farms is 3.3, making them 59% less happy than every other employee at Cumberland Farms and 67% less happy than every other Customer Service Associate on CareerBliss - the happiest Customer Service Associates work for Gander Mountain.

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1.8
Average Rating
(based on 1 Customer Service Associate Review Rating)
Customer Service Associate
in New Bedford, MA

What do you like about working at Cumberland Farms?

"The checks don't bounce other than that NOTHING at all!!!"

Do you have any tips for others interviewing with this company?

"At the time of your interview walk out the door and never look back and if they call don't answer you are better off cleaning toilets"

What don't you like about working at Cumberland Farms?

"Oh my god where do I start!!! Lottery customers bad working conditions big brother is always watching litterally everything no matter how hard you try there's no pleasing anybody and even if you try the slobs we call customers ruin any of your progress I could write a book about whats not good about working there but in short everything especially that they don't care at all about employees mostly when you are alone at work at night and they refuse to put two people on"

What suggestions do you have for management?

"I would care more for my employees and lower prices and also not be an arrogant corporate money grabber"

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Service Associate

"It is a good place to work part-time, terrible to work full-time."

What do you like about working at Cumberland Farms?

"For the person who likes customer service, this place is heaven minus the phone."

Do you have any tips for others interviewing with this company?

"Dress nicely! Its on their interview sheet for half the points!"

What don't you like about working at Cumberland Farms?

"Having to constantly worry when my drawer doesnt come out perfect."

What suggestions do you have for management?

"Don't be so quick to write someone up for the tiniest things."

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