Cox Communications Employee Reviews for Technical Support Engineer

What do you like about working at Cox Communications?

"Starting Wage and the people, and they do offer incentive for sales you make"

Do you have any tips for others interviewing with this company?

"Just be relaxed they are looking for someone that can work troubleshoot with customers and not get angry with them over the phone"

What don't you like about working at Cox Communications?

"Seems like managers are disconnected from what the tech support reps do on a daily basis"

What suggestions do you have for management?

"Try to have a better understanding of what your tech support reps do, and how they do their job"

"It was a very good at training for customer service skills"

What do you like about working at Cox Communications?

"flexible hours"

Do you have any tips for others interviewing with this company?

"If you customer interaction, nice place to work."

What don't you like about working at Cox Communications?

"rude customer"

What suggestions do you have for management?

"6 to 8 minute call limit is unreasonable"

"It is adequate."

What do you like about working at Cox Communications?

"Always something new going on."

Do you have any tips for others interviewing with this company?

"Listen very carefully to everything."

What don't you like about working at Cox Communications?

"Small number of opportunities for advancement."

What suggestions do you have for management?

"Be less heavy handed in dealing with employees."