Con-way Employee Reviews for Outside Sales Executive

What do you like about working at Con-way?

"Interacting with customers. .....Family atmosphere.Safe place to work."

Do you have any tips for others interviewing with this company?

"Make sure you do everything to get your Regional Manager or Regional Sales Manager and Service Center Manager to like as it is a popularity contest. The good ole boy system exists there."

What don't you like about working at Con-way?

"Center Managers would get bad audits and they would transfer before this and would not be held accountable for the past service center they left.........I know of at least 3 Service Center managers who got promoted but after they left the audits showed they did poor job. Regional Managers were out of touch with there terminals. They had a few terminals that they would spend most of there time at. Setting up Pricing for a customer was way to hard. To many process to arrange for customer pricing. The NMFC Book is a joke. All the Truck lines want it to stay because it is too hard for customers to understand. This in turn allows the truck lines to re class frt and charge more money."

What suggestions do you have for management?

"Keep up with the other carriers...............Allow sales to compete with one acct a month to gain market share. Bring Operations and Sales closer together. It is always a internal fight and sometimes they loose focus that the customer is the reason we were in business."