Contact Center Team Manager Job & Career Information

What's it like to be a Contact Center Team Manager?

We have 172,802 Contact Center Team Manager jobs nationwide. The average Contact Center Team Manager salary is $60,000 annually, -$6K (9%) less than the average national salary. Statistically, Contact Center Team Managers are very happy with their career.

$60,000 Average Salary

Employee Reviews (3 reviews)

4.1 out of 5 stars
  • "What I love: My willingness to find process improvements that benefit all within the department. The Teams I have managed have been an extension of my family. What I didn't love: Compensation not matching to the job and more importantly the work put into ensuring the Team was motivated and was providing the best customer service on each and every call."

  • "I enjoy working as a Contact Center Team Manager. You must ensure that your Site Leader is allowing you to perform your job so that you can exceed expectations and is not only interested in maintaining control over the entire operation without allowing managerial input."

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