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Working at Connextions in Concord, NC: 3 Employee Job Reviews by Real Employee working in Concord, NC Area

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On average, employees in Concord, NC at Connextions give their company a 0.0 rating out of 5.0 based on 3, whereas overall Average Rating of Connextions is 3.3 out of 5.0 based on 24 Connextions Review Ratings. The happiest Connextions employees in Concord, NC are Help Desk Technicians submitting an average rating of 0.0 and Customer Service Associates also with a rating of 0.0.

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3.3
Average Rating
(based on 10 Connextions Review Ratings)

Ratings by Category

Company Culture
3.2
Growth Opportunities
2.5
People You Work With
4.2
Person You Work For
3.7
Rewards You Receive
2.9
Support You Get
3.0
Way You Work
3.4
Work Setting
3.4
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Working at Connextions in Concord, NC: 3 Employee Reviews

Customer Care Agent

"Connextions was a great place to work and I enjoyed working there for 2 years."

What do you like about working at Connextions?

"I was a ecare chat agent for sprint. I liked the flexibility that was allowed due to school."

Do you have any tips for others interviewing with this company?

"You have to be a dedicated working and very good with customer because quality customer service was the ultimate goal."

What don't you like about working at Connextions?

"Could sometimes take over free time because a quota for hours worked as a total company had to be met so we had to work overtime to make up the hours."

What suggestions do you have for management?

"Hire more people that are less likely to miss work and not try to make up their time so that the rest of the company does not have to suffer."

Customer Service Associate

"High turnover rate, and imcompetent managemnet"

What do you like about working at Connextions?

"Helping people with their issues surrounding their cell phone service and billing questions"

Do you have any tips for others interviewing with this company?

"Clarify with the recriuters what hours you will be working, and how often your schedule will change."

What don't you like about working at Connextions?

"The schedule that I had to work was constantly changing from day to day due to the high turnover rate, and they asked me to choose between my degree and my job."

What suggestions do you have for management?

"To clarify with employees that the C in connextions actually does stand for constant change."

Company-Industry Rating Comparison

3.3
Connextions (24)

4.8 Highest Rated in this Industry is Right Direction Crisis Intervention (5)
2.0 Lowest Rated in this Industry is Wave2Wave Communications (10)
3.6 Average of All Companies in this Industry (10,807)
Help Desk Technician

"Connextions is an excellent starting position in the IT support area."

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