Working at Computer Generated Solutions in Atlanta, GA: 16 Employee Job Reviews by Real Employee working in Atlanta, GA Area

"I have been working for over a year. Dealing with an LTA (lady) who cannot stand me since day one. She has to always say something about me every time. The HR lady disrespects my culture. I will never recommend this company to anyone, unless it's not Atlanta location."

"I think CGS is a great starter company for recent grads or those looking for tech support jobs but it is not a long term position and can't be turned into a career."

"The company actually taught me a lot and was a great starter company. The team leads need to cater more to the customer and actually solving their problem than just logging in a certain amount of calls a day."

"CGS is a very decent place to work."

"This company is not able to provide an environment that would foster growth."

"It has been a good experience, but little support and no growth opportunity."

What do you like about working at Computer Generated Solutions?

"The company has a very diverse group of individuals and it a great environment for individuals trying to get their feet wet in the technical field."

Do you have any tips for others interviewing with this company?

"only tip is to make sure that you have great people skills"

What don't you like about working at Computer Generated Solutions?

"There is no growth opportunity or an opportunity to learn more."

What suggestions do you have for management?

"To get some different roles, better incentives for employees to want to grow within the company."

What do you like about working at Computer Generated Solutions?

"It use to be the training, but currently I don't like working there."

Do you have any tips for others interviewing with this company?

"Low pay, annoying micro management. Don't stay longer than a year."

What don't you like about working at Computer Generated Solutions?

"There really isnt any incentive to do better, No raises or better job incentives."

What suggestions do you have for management?

"Working there is a double edge sword. The only incentive I have to work is so they stop bothering me."

What do you like about working at Computer Generated Solutions?

"satisfaction of satisfied customers to maintain current and contribute to acquiring new customers"

Do you have any tips for others interviewing with this company?

"dont take nothing the customers, vendors and end users say personally - you are a representative of the company thus the way they express themselves to you is not towards you personally but the company."

What don't you like about working at Computer Generated Solutions?

"not consistently communicating policy changes causing customer frustration and delay of service"

What suggestions do you have for management?

"better or alternate channel of communicating changes in policy to better assist customers with issues"

"This company gave me a chance to learn about laptop repair for ibm products."

What do you like about working at Computer Generated Solutions?

"I liked learning about laptop repair and troubleshooting for ibm products and customers."

Do you have any tips for others interviewing with this company?

"Potential employees should ask about long-term growth opportunities with the company."

What don't you like about working at Computer Generated Solutions?

"I did not hearing about a potential layoff through management."

What suggestions do you have for management?

"The company should be informative of its actions that could employees ability to work there."

What do you like about working at Computer Generated Solutions?

"The always dynamic changes involved with customer support and processes for new and existing products."

Do you have any tips for others interviewing with this company?

"Look to enjoy the dynamic changes that occure on an instant."

What don't you like about working at Computer Generated Solutions?

"Burn out, processes that fail both the customer and employee, slow reactions when things went from bad to worse."

What suggestions do you have for management?

"Always promote with in the company ; do not leave anyone behind, move agents to above levels even if it means letting their contract go to another division with in the company."

"Review of a former employer."

What do you like about working at Computer Generated Solutions?

"I advanced pretty quickly."

Do you have any tips for others interviewing with this company?

"Do good work and you'll have no problems keeping your job."

What don't you like about working at Computer Generated Solutions?

"Morale at the call center was always pretty low."

What suggestions do you have for management?

"Managers need more management training."

"Great starting company for the IT Career Path"

What do you like about working at Computer Generated Solutions?

"Being in the IT career field and working on computers"

Do you have any tips for others interviewing with this company?

"Know your computer knowledge and be yourself"

"A good company to get your feet wet for laptop/software support."