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CompuCom Employee Reviews for Help Desk Associate

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Help Desk Associates at CompuCom give their company a 3.6 out of 5.0, while the average rating for CompuCom is 3.8, making them 5% less happy than every other employee at CompuCom and 3% less happy than every other Help Desk Associate on CareerBliss - the happiest Help Desk Associates work for Information Innovators.

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3.6
Average Rating
(based on 1 Help Desk Associate Review Rating)
Help Desk Associate
in Houston, TX

What do you like about working at CompuCom?

"The job involved many different programs and there were a wide range of troubleshooting issues."

Do you have any tips for others interviewing with this company?

"Be honest about what you don't know, and be clear about how you can help the company maintain the SLA."

What don't you like about working at CompuCom?

"Rewards and recognition for good work was non-existent. The tier II support team was not very helpful."

What suggestions do you have for management?

"Recognize employees for could work, and devote more time to assisting employees with tasks that are outside the level 1 duties and/or access privileges."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
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