CommScope Employee Job Reviews in the United States

What do you like about working at CommScope?

"Challenging pace. NPI process. Working with teams around the globe."

What don't you like about working at CommScope?

"Limited growth potential. Inability to move positions. Lack of formal training procedures being developed."

What suggestions do you have for management?

"Improved communication through various levels of the company. Standardized reporting of pertinent information between groups."

"ARRIS/COMPANY has very good policies for employees regardless their age, religion and sexual orientation. Salary for a contractor can be quite attractive, however is very difficult to become a full staff member or to advance in the organization. Also, the major technology driving the hardware is getting obsolete and not following market trends."

"20 years plus in IT & Telecom in Pre/Post technical network engineering 2014-2017 Project/Vendor/Outsourcing management/ client service support in telecom infrastructure and operations, system and security. -IoT (Internet of Things), IaaS, SaaS, Cloud (Private/Public/Hybrid) for software development delivery architect engineering (MSFT Azure), voice/data MPLS infrastructure in Ethernet VPN , data center virtualization , LDAP/SSL/SSO/VoIP/IPSec/DWDM/SDH/MPLS Products, fixed line, wireless 3G/GSM/4G/LTE and projects for site survey in local HK, Asia Pacific and overseas(Taiwan, Singapore, Australia, US, EMEA and Japan). -Familiar with Unix/Linux and Windows environment and openstack components (neutron and nova) -Fluent in Web-Client and command line tools and software packages such as for Agile Development –JIRA and Confluence, Github, Apache, SCRUM, Camunda workflows, JavaScript, JSON editor, Restful API, Sublime TXT editor-XML/SOAP/HTML, YANG Data Modeling – NETCONF IoT protocols (MQTT, COAP, LWM2M, etc.), web-based and service-based architectures (REST/SOAP), Network Service Professional delivery management with SLA with contract and reports delivery. -In 2000 to 2014 (China Netcom, France Telecom, Infinera and ADVA Optical networking), I have managed operational aspects of customer data center service operation /helpdesk call center and operational maintenance service with 24x7x365 within set SLA across Asia Pacific including: -Fault tracking tickets system such as "Remedy" –Tier 1/2/3 support IT LAN/WAN and voice/Data network as well as optical network across the world. -Resolving customer-identified problems -Representing Support in customer AIR meetings -Generating and delivering Ops review reports -Upon incidents management completed, SIP (Service Improvement Plan) will be handled by professional manner. Multiple customers in banking industry and MNCs managed service operation experience. Under 2003-2013., Handled multiple clients such as Mase"

"I started working at Arris 4 years ago. It was a good company, fun and challenging job, had great co-workers, and they quickly advanced me into Management. However, when Arris was bought by CommScope about 1-1/2 yrs ago, things changed. There was a dire lack of communication from upper management, business started slacking and there were far less projects for the team. Multiple layoffs occurred, and my team of 12 full timers went down to myself and 2 part-timers. My position was eventually eliminated as well. I do not recommend going to work for CommScope until they get a better business strategy implemented and improve their communications standards."

"I have been with CommScope (or one of its acquisitions) for 10 years. Company still working through growing pains after recent acquisition, still balancing staff and working through issues. Right now - a very uncertain atmosphere but overall - a solid company."

"Generally a good place to work if you like big companies. Commscope's root are as a manufacturing company and they are trying to transition in a technology company."

"They need to have better training for new hires. Also, they do not hire enough people to get the job done. Other than that, it is a great place to work. No other complaints."

"I currently work for Commscope - who acquired Ruckus Wireless, Inc. in early 2019."

"I've worked for CommScope for a little over 16 months. Went through an acquisition at the start of 2019, which really shook things up. Overall the company offers decent PTO, sick/personal days, Health Insurance, generous 401(k) match, and a really nice office environment in San Diego. Very corporate hierarchical structure and a lot of directors and managers are very set in their outdated ways, slow growth paths, and very strict corporate spending policies."

What do you like about working at CommScope?

"I like the Quality Management responsibilities, they allowed me to experience each department in the company."

Do you have any tips for others interviewing with this company?

"Try to open to having multiple responsibilities and ensure that you are flexible in work schedule."

What don't you like about working at CommScope?

"There was opportunity to advance in the company. There was also a lack in management support."

What suggestions do you have for management?

"It would be beneficial to communicate with the employees the plans for the future of the company."

"I have worked for Ruckus for over a year. Just acquired by Commscope. Merger has been horrible. Don't like new CEO. has mostly good management, but there are a few bad ones that don't enable their direct reports well. Solid products and solutions, and it's easy to get behind them in terms of solutions selling. Great co-workers. Just can't recommend since the Commscope merger though."