On average, employees in Atlanta, GA at CommScope give their company a 4.0 rating out of 5.0 based on 1, whereas overall Average Rating of CommScope is 3.9 out of 5.0 based on 34 CommScope Review Ratings. The happiest CommScope employees in Atlanta, GA are Technical Support Engineers submitting an average rating of 4.0.
"20 years plus in IT & Telecom in Pre/Post technical network engineering 2014-2017 Project/Vendor/Outsourcing management/ client service support in telecom infrastructure and operations, system and security. -IoT (Internet of Things), IaaS, SaaS, Cloud (Private/Public/Hybrid) for software development delivery architect engineering (MSFT Azure), voice/data MPLS infrastructure in Ethernet VPN , data center virtualization , LDAP/SSL/SSO/VoIP/IPSec/DWDM/SDH/MPLS Products, fixed line, wireless 3G/GSM/4G/LTE and projects for site survey in local HK, Asia Pacific and overseas(Taiwan, Singapore, Australia, US, EMEA and Japan). -Familiar with Unix/Linux and Windows environment and openstack components (neutron and nova) -Fluent in Web-Client and command line tools and software packages such as for Agile Development –JIRA and Confluence, Github, Apache, SCRUM, Camunda workflows, JavaScript, JSON editor, Restful API, Sublime TXT editor-XML/SOAP/HTML, YANG Data Modeling – NETCONF IoT protocols (MQTT, COAP, LWM2M, etc.), web-based and service-based architectures (REST/SOAP), Network Service Professional delivery management with SLA with contract and reports delivery. -In 2000 to 2014 (China Netcom, France Telecom, Infinera and ADVA Optical networking), I have managed operational aspects of customer data center service operation /helpdesk call center and operational maintenance service with 24x7x365 within set SLA across Asia Pacific including: -Fault tracking tickets system such as "Remedy" –Tier 1/2/3 support IT LAN/WAN and voice/Data network as well as optical network across the world. -Resolving customer-identified problems -Representing Support in customer AIR meetings -Generating and delivering Ops review reports -Upon incidents management completed, SIP (Service Improvement Plan) will be handled by professional manner. Multiple customers in banking industry and MNCs managed service operation experience. Under 2003-2013., Handled multiple clients such as Mase"
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