Comcast Employee Reviews for Technical Support Representative
Browse Comcast Reviews by Job Title →Technical Support Representatives at Comcast give their company a 4.6 out of 5.0, while the average rating for Comcast is 3.9, making them 16% happier than every other employee at Comcast and 19% happier than every other Technical Support Representative on CareerBliss - the happiest Technical Support Representatives work for Cingular Wireless.
"This was a job in customer service. The job goes only as good as the last person you spoke with."
"Up to this point I have not heard let alone have the enjoyment of working with a company that has such a workplace environment.Mutiple teams sharing ideas and information to be better equiped to resolve customer issues.The company gives constant incentives to good and top performers."
Average Technical Support Representative Ratings in the Past 4 Years
| Year | Salary |
|---|---|
| 2011 | $4 |
| 2013 | $5 |
| 2014 | $4 |
Average Comcast Attributes by Technical Support Representative
"It is a great start up position in the orlando area to the IT field"
What do you like about working at Comcast?
"I liked the companionship and friends I developed while working there. I liked the idea of learning about diffrent types of support groups. such as video, internet support and networking support."
Do you have any tips for others interviewing with this company?
"be ready to learn alot in a short amount of time and also make sure that your stats are great."
What don't you like about working at Comcast?
"The management has goals that are hard to reach and almost no one was able to hit the goals."
What suggestions do you have for management?
"I would lower the expectations until the majority of the call center met that goal."
What do you like about working at Comcast?
"Very professional company with great people, good benefit and opportunity to growth."
Do you have any tips for others interviewing with this company?
"Be relax, people at comcast are very friendly"
What don't you like about working at Comcast?
"Have to change my schedule every six months."
What suggestions do you have for management?
"Better communication between managers and supervisors"
"Good"
What do you like about working at Comcast?
"The people and profesionalism of the company"
What don't you like about working at Comcast?
"No opportunities to growth"
What suggestions do you have for management?
"Be more professionals."
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