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Continental Message Solution Employee Reviews for Customer Service Representative

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Customer Service Representatives at Continental Message Solution give their company a 4.1 out of 5.0, while the average rating for Continental Message Solution is 4.1, making them just as happy as every other employee at Continental Message Solution and 8% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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4.1
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
in Columbus, OH

"Good entry level customer service position with room for growth"

What do you like about working at Continental Message Solution?

"Really flexible scheduling to work around my college classes, cool work with a variety of different clients and industries"

Do you have any tips for others interviewing with this company?

"Be prepared to talk about your customer service experience, why the work is important, and your career plans."

What don't you like about working at Continental Message Solution?

"Pretty low starting pay, lots of room to move up but you really have to make a name for yourself and stand out from the crowd. Difficult if you just show up and do your job."

What suggestions do you have for management?

"Place more emphasis on the agents and trust younger employees more"

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
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