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Chicago Public Schools Employee Reviews for Customer Service Representative

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Customer Service Representatives at Chicago Public Schools give their company a 3.4 out of 5.0, while the average rating for Chicago Public Schools is 3.8, making them 11% less happy than every other employee at Chicago Public Schools and 11% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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3.4
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
in Chicago, IL

What do you like about working at Chicago Public Schools?

"collaborating with other professionals, coaching and training, interacting with my team, location, salary"

Do you have any tips for others interviewing with this company?

"You need thick skin, passion for what you do, experience with knowing your skills and how to communicate with others, adapt to constant change and how to maneuver the office politics to survive."

What don't you like about working at Chicago Public Schools?

"The lack of professionalism in my staff, office politics, overload of various tasks, low headcount (need more team leads and agents to alleviate the workload and stress."

What suggestions do you have for management?

"give hard working people raises every year, don't pile on various tasks then change them so often, hire more people so the existing staff don't get overwhelmed."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 2 / 5 Way You Work 3 / 5
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