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Catholic Health Initiatives Employee Reviews for Help Desk Technician

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Help Desk Technicians at Catholic Health Initiatives give their company a 3.3 out of 5.0, while the average rating for Catholic Health Initiatives is 3.5, making them 6% less happy than every other employee at Catholic Health Initiatives and 17% less happy than every other Help Desk Technician on CareerBliss - the happiest Help Desk Technicians work for Abbott Laboratories.

Average Rating
(based on 1 Help Desk Technician Review Rating)
Help Desk Technician
in Englewood, CO

"In my job I troubleshoot customer IT issues over the phone."

What do you like about working at Catholic Health Initiatives?

"I really like the people I work with, that includes our onsite technicians."

Do you have any tips for others interviewing with this company?

"They tend to make promises that they do not stand by."

What don't you like about working at Catholic Health Initiatives?

"The company has taken on way more than it can handle in the way of programs, because they don't really go and integrate new acquisitions. They try to support such a wide variety of products that they are now having problems with that support, but there idea to solve their revenue issue created by having to support so many different products is to outsource the helpdesk."

What suggestions do you have for management?

"To cut out all of the extra programs that each location has that is different and consolidate down to only the ones that are really needed. Stop trying to support outdated software that has long since seen it's sell by date."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 2 / 5
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