17,725 Call Center Representative Jobs Nationwide
Call Center Jobs
Call center jobs are often entry-level positions that require a working knowledge of computers and a certain degree of customer service skills. These jobs entail answering telephones and dealing with customer requests for information and services. Many call centers are operated by cruise companies as well as car rental agencies. utility companies also create many call center jobs.
Skillset: Good organizations skills are required of those who wish to successfully perform call center jobs. The ability to talk with a variety of people is also recommended to potential applicants. Because dealing with angry or unhappy customers is a part of the daily routine, patience and understanding are optimal characteristics of those who wish to work in call centers.
Education: A high school education or GED is all that is required to obtain most entry level call center jobs. Keyboarding skills are helpful, and some community colleges are beginning to develop programs for those who are interested in working in call centers.
Career Path: Good performance at call center jobs is the key to rising in the the ranks to more highly paid positions with the company. Many call centers also offer amazing perks such as free cruises for cruise ship call center employees.
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