British Airways Employee Reviews for Customer Service Representative

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Customer Service Representatives at British Airways give their company a 3.5 out of 5.0, while the average rating for British Airways is 4.2, making them 18% less happy than every other employee at British Airways and 8% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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3.5
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
in Jacksonville, FL

"extremely interesting"

What do you like about working at British Airways?

"the people working there was wonderful and supportive(employees) of each other"

Do you have any tips for others interviewing with this company?

"Be extremely professional in all aspects. From the way you dress to how you enunciate your words"

What don't you like about working at British Airways?

"the British owned company started to change the American based company to a British working one"

What suggestions do you have for management?

"Try and remember what is was like to be a lower level employee"

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative

What do you like about working at British Airways?

"Helping people"

What don't you like about working at British Airways?

"Never recognized"

What suggestions do you have for management?

"Bonus for performance"

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