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2 BMW Service Consultant Reviews

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Service Consultants at BMW give their company a 3.3 out of 5.0, while the average rating for BMW is 3.9, making them 17% less happy than every other employee at BMW and 11% less happy than every other Service Consultant on CareerBliss - the happiest Service Consultants work for CarMax.

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3.3
Average Rating
(based on 2 Service Consultant Review Ratings)
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Service Consultant
in Santa Monica, CA

"not so good"

What do you like about working at BMW?

"not so much"

Do you have any tips for others interviewing with this company?

"save the application for the other dealers in the area. Beverly Hills BMW runs a better shop."

What don't you like about working at BMW?

"Many negative attitudes from the top down. The advisor pay plan is far below market average. - very little good to say other than the service director was awsome."

What suggestions do you have for management?

"If you show little regard for your customers, and less for your employees, it becomes increasingly difficult to one to do more than leave."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Service Consultant
in Calabasas, CA

"It was mostly good. Small family owned business has ups and downs."

What do you like about working at BMW?

"it is a well run company with good feeling between departments"

Do you have any tips for others interviewing with this company?

"fill out the company application first and know that your interview is very likely to be performed by a female. This dealership has more women managers than most. It is a good company and it is still run by the Smith family."

What don't you like about working at BMW?

"we were required to manipulate the system to maintain high customer satisfaction scores"

What suggestions do you have for management?

"honesty and integrity will create loyal customers. People can buy parts and repairs any where. They are loyal to people they like and that they trust. Always focus on the relationship with the client."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 3 / 5
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